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Phreesia, Inc. is a SaaS company that offers healthcare organizations a suite of technology applications to help medical groups and health systems manage patient intake.
Their platform of applications, including patient registration, revenue cycle, clinical support, appointments and patient activation integrates with practice and electronic medical record systems and facilitates over 54 million patient visits annually.
Phreesia identified a need to improve the efficiency and security of their network configuration processes for managing backup, recovery and change management. The main objective was to find a secure, reliable solution that would enable them to automate and monitor network configuration backups, whilst helping them to maintain compliance, audit efficiently and meet service level agreements.
E.D., Systems Architect at Phreesia, noted the limitations of their previous processes and the challenges they were facing at the time.
“We were looking for a solution that enabled us to centralize our configuration backup data to a single, secure repository and that allowed us to track changes, as well as archive all historical configuration data. In addition, to enable us to demonstrate compliance with PCI and HIPAA standards, we needed a product that provided secure encryption and allowed us to carry out network compliance audits with minimal effort.”
“We were looking for a solution that enabled us to centralize our configuration backup data to a single, secure repository and that allowed us to track changes, as well as archive all historical configuration data."
Restorepoint enabled Phressia to manage network configuration backup consistently and centrally, automating manual procedures and immediately simplifying their auditing processes.
“Before using Restorepoint, most of our network configuration backup processes were handled manually. These tasks were time-consuming and we knew that there was a better solution. Whilst our previous processes didn’t have any associated monetary cost, we discovered that you get what you pay for! Restorepoint provides us with a really efficient method of managing our backups and enables us to easily track network changes for compliance standards, such as PCI and HIPAA…audits are now a breeze!”
"Restorepoint provides us with a really efficient method of managing our backups and enables us to easily track network changes for compliance standards, such as PCI and HIPAA…audits are now a breeze!”
By providing Phreesia with the ability to manage their device backups centrally, Restorepoint has become a vital part of their network infrastructure.
“We estimate Restorepoint provides time savings of approximately 1-week per year. Our team can easily access our network configuration backups via different access levels, and they are now centralized and automated, improving reporting and auditing capabilities globally.”
"We estimate Restorepoint provides time savings of approximately 1-week per year. We would highly recommend Restorepoint to any enterprises looking for a consistent, secure and reliable network configuration backup solution.”
Managing compliance is of particular importance to Phreesia. As a digital business, keeping customer data secure and being able to demonstrate compliance in accordance with standards such as PCI and HIPAA, as well as internal SLA’s, is essential. Using AES encryption, Restorepoint protects sensitive configuration data, helping to keep Phreesia’s network secure. Restorepoint provides Phressia with continuous visibility of their network’s compliance status, automatically detecting changes in configurations, and generating alerts when devices no longer meet baselines.
“We use Restorepoint to track network changes for PCI, HIPAA and other compliance standards. We also use Restorepoint to meet our recovery time SLA and we have measured improvements in productivity and time-savings since using the platform. We would highly recommend Restorepoint to any enterprises looking for a consistent, secure and reliable network configuration backup solution.”
